Last updated: December 2025
01 Introduction
At Eflow Solutions, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
02 Information We Collect
We may collect information that you provide directly to us, including:
- Account information (name, email, company details)
- Communication data (messages, support requests)
- Usage data (how you interact with our platform)
- Business data (call logs, quotes, customer information you process through Eflow Solutions)
03 How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Respond to your comments and questions
- Send you technical notices and support messages
- Protect against fraudulent or illegal activity
04 Data Security
We implement appropriate technical and organisational security measures to protect your personal information. All data is encrypted in transit and at rest. We regularly review our security practices to ensure your data remains protected.
05 Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent at any time
- Export your data in a portable format
06 Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: liam@eflowsolutions.ie
Location: Dublin, Ireland